Shipping Policy
We strive to deliver your orders quickly and safely. Please read our shipping policy before placing an order.
1. Delivery Coverage
We deliver products across Bangladesh through trusted courier partners.
2. Delivery Time
Inside Dhaka: 1–2 business days.
Outside Dhaka: 2–5 business days.
Delivery times may vary during holidays or due to courier delays.
3. Shipping Charges
Shipping charges are calculated during checkout based on your delivery location.
4. Order Processing
Orders are usually processed within 24 hours after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.
5. Delivery Attempts
If the courier is unable to deliver due to an incorrect address, unreachable phone number, or customer unavailability, additional delivery charges may apply.
6. Order Tracking
After your order is confirmed, our team will contact you regarding the delivery status. You may also contact our customer support for updates.
7. Damaged or Missing Items
If your package arrives damaged or any item is missing, please contact us within 24 hours with your order details.
8. Delivery Delays
Unexpected delays caused by weather conditions, public holidays, political situations, or courier issues are beyond our control.
9. Policy Updates
We reserve the right to update this Shipping Policy at any time without prior notice.
10. Contact Us
For any shipping-related questions, please contact our customer support via phone, email, WhatsApp, or Facebook Messenger.