Frequently Asked Questions
Find answers to the most common questions about ordering, delivery, payment, and returns.
How do I place an order?
Add your desired products to the cart, proceed to checkout, enter your delivery information and confirm your order.
How long does delivery take?
Inside Dhaka: 1–2 business days.
Outside Dhaka: 2–5 business days.
Outside Dhaka: 2–5 business days.
What payment methods are available?
We currently accept Cash on Delivery (COD). Online payment will be available soon.
Can I return or exchange a product?
Yes. If you receive a damaged or incorrect product, please contact us within 24 hours of delivery.
How can I contact customer support?
You can contact us by phone, WhatsApp, Facebook Messenger, or email during our business hours.